Riverbend takes customer service very seriously.  (Massage ) is their business, their ONLY business, as Gerber used to say about babies. They pride themselves
on how hard they work to not only be available when their clients need them but on the fact that their therapists are constantly expanding and improving upon their technical skills through continuing education.

The owner, Barbara, or Riverbend’s very knowledgeable Office Manager/Client Care Specialist schedules all initial appointments.   Both are thoroughly familiar with each massage therapist’s skills and strengths and they are willing to take the time to answer questions and make recommendations.  So if you are an experienced receiver of massage who’s “lost” your old therapist and would like to try something/some place new or you have no massage experience at all and need  some help deciding  what to do for yourself (or for someone else to whom you’d like to present a gift certificate), give them a call and ask all the questions you want!

For fastest response, call (860) 645-9711.  If the Client Care Specialist is on another call or helping someone in the office, leave a message and your call will be returned PROMPTLY.   You may also make inquiries via emai but please note that ALL APPOINTMENTS MUST BE MADE AND CONFIRMED BY PHONE.  ALSO, RIVERBEND HAS A 24-HOUR NOTICE OF CANCELLATION POLICY SO CANCELLATIONS MUST ALSO BE MADE BY PHONE.

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